There are many payment methods available on DHgate.com such as credit cards, real-time bank transfers, offline payments (bank transfers and Western Union). You can choose a method which is the most convenient for you. To protect your interests, your payment will be temporarily held by DHgate, and will not be released to us until you receive your order and are satisfied with it.
1. Shipping cost: Click “Shipping and payment” tab on the product detail page, and you will see the delivery details. You can calculate shipping cost by inputting the required information.
2. Time in transit: Transit time varies with different shipping methods.
3. Item Processing Time: The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days.
If you want to exchange the items received, you must contact us within 15 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
Question & Answer
Q1: What about the warranty do you offer ?
We provide one year warranty .Any quality poblem we will reasonable for it .
Q2: What kind of quality of your products ?
We can provide original or grade AAA products, if you have specificed needs please conact us .
Q3: How many days can we prepare for a order ?
it is about 3 days expect weekend.
Q4: Are there additional cost?
Customs tax: Different country different tax. It depends on how much you declared for you parcel. Generally we will lower customs value to pass inspection smoothly.
Q5: Why the logistics are so slowly in some countries?
Free shipping method is a little slowly,it's by China post air mail or aliexpress standard shipping method,which normally takes 20-45 days to most countries,but we also provide more quicker shipping method,of course,if may costs a little more expnesive,but it's quicker,please contact us if you need quicker method.
Q5: what should I pay attention to when I install?First,Please test all the replacement before installing,secondly,please watch your tools don't touch backlight and lcd area,these area is eaisly to be damaged,thrid, please don't be voilent,please press softly and normally when installing.
Q6: Why the price is floating frequently?Recent lack of IC and glass,shortage of raw materials,resulting in higher production costs, in short supply, prices increase finally.
Q7: What if I am not satisfied with the quality or service?We are doing small business,sometimes we may not take good care of you,but we will try our best.So if there is any problem,please don't hesitate to contact us,we will try our best to make you happy,thanks for your understand.
We promise :We can test every item before shipping.
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